Effective Date: 10 February 2026
At Sandwich Society (“we,” “our,” or “us”), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, place an order, submit a form, or interact with us online or in person.
We comply with applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA).
1. Information We Collect
We may collect the following types of information:
Personal Information
- Name
- Email address
- Phone number
- Billing and payment details (when placing orders)
- Event or catering details you provide
- Any information submitted through contact forms
Non-Personal Information
- Browser type
- IP address
- Device information
- Website usage data (via cookies and analytics tools)
2. How We Use Your Information
We use your information to:
- Process orders and payments
- Respond to inquiries and customer service requests
- Manage event and catering bookings
- Improve our website and customer experience
- Send updates, promotions, or newsletters (only if you opt in)
- Comply with legal and regulatory requirements
We do not sell or rent your personal information to third parties.
3. Cookies & Website Tracking
Our website may use cookies and similar technologies to enhance your browsing experience and analyze website traffic. Cookies help us understand how visitors use our site so we can improve functionality and content.
You may choose to disable cookies through your browser settings. Please note that some features of the website may not function properly if cookies are disabled.
4. Third-Party Services
We may use trusted third-party services for:
- Online ordering platforms
- Payment processing
- Website hosting
- Email marketing
- Analytics tools (such as Google Analytics)
These providers only receive the information necessary to perform their services and are expected to maintain appropriate security standards.
5. Data Security
We take reasonable administrative, technical, and physical measures to protect your personal information from unauthorized access, misuse, loss, or disclosure.
However, no method of transmission over the internet is completely secure. While we strive to protect your information, we cannot guarantee absolute security.
6. Retention of Information
We retain personal information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, and resolve disputes.
7. Your Rights
Under Canadian privacy laws, you may have the right to:
- Request access to your personal information
- Request corrections to inaccurate information
- Withdraw consent for certain uses of your data
To make a request, please contact us using the details below.
8. Children’s Privacy
Our services are not directed toward children under 13 years of age. We do not knowingly collect personal information from children.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.
10. Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact us:
Sandwich Society
146 Kerr Street
Oakville, Ontario
Phone: (905) 842 7777